Maxis explains what went wrong with SimCity and what the developer is doing to fix it
Polygon got to talk with Lucy Bradshaw through email and she answered some real questions! The most important ones are the explanation what happened:
“A lot more people logged on than we expected,” Bradshaw explained. “More people played and played in ways we never saw in the beta.”
“What we underestimated was a huge surge in pre-orders within the last week and the power of the great word-of-mouth created by the media and our community,” Bradshaw said.
Full article worth reading: http://www.polygon.com/2013/3/9/4081464/simcity-interview-ea-maxis-lucy-bradshaw